The company SAP is accused of supplying substandard products
Major American company Waste Managment filed a lawsuit against SAP, accusing known manufacturer of software for business management in the supply of substandard products.
Waste Managment Company is engaged in the export and disposal of industrial and domestic waste, as well as the processing of raw materials to be reused. Net profit Waste Managment in the last quarter exceeded $ 300 million.
As reported by Reuters, in 2005 Waste Managment for the $ 100 million the company has acquired SAP integrated system of business management, including financial management tools, tool management, logistics, etc. It is anticipated that the system will be specially adapted for American companies, working in the field of waste management, and does not require complicated setup and fine-tuning.
However, as the Waste Management in the lawsuit filed against SAP, in fact, deployed business management system has not provided any advantage. In Waste Management stressed that the system had to provide savings, but in practice it led to the use of "complete failure".
Now Waste Management requires SAP to return all funds that the plaintiffs spent on the poor-quality software, as well as compensate for the costs. SAP representatives of the company from commenting on the claims Waste Management has refused.